Who sees what, and what we keep.
Churches trust RideSmart with their members’ names, phone numbers and home addresses. Here’s plainly who can see them, what we keep, and what isn’t decided yet.
Who sees what.
Each person sees what they need for their part of the ride, and no more.
- Coordinators
- Members’ contact details and saved pickup locations, everyone’s replies, and the whole plan. Coordinators are the people your church makes admins.
- Members
- Who’s in the group and who drives, by name. Not other members’ email, phone number or address.
- A rider, once the plan is sent
- Only their own car: their driver’s name and how to reach them, their own pickup, and who they’re riding with. Before the plan is sent, members see no assignments at all.
- A driver, once the plan is sent
- Only their own riders: names, pickup addresses and phone numbers, in pickup order. That’s what they need to pick everyone up.
- A guest invited by link
- Replies with their email, without an account. Their pickup details go to coordinators and the driver of their car, not to other riders. A coordinator can turn the link off at any time.
What we keep, and where.
Only what’s needed to plan rides. It’s never sold or used for advertising.
- About each member: name, email, phone number if they add one, and saved pickup locations. They sign in with email and password or with Google.
- About each ride: the event, who replied, seats offered, the plan and what happened on the day.
- Where it lives: RideSmart runs on Vercel, with its database on Neon.
- Site analytics: Vercel Web Analytics counts page views and which steps coordinators use, like creating a ride or sending a plan. It doesn’t record names or addresses.
Your church stays in charge of its volunteers.
RideSmart is coordination software, not a transportation provider. It isn’t a taxi service or a rideshare company, it doesn’t employ or pay drivers, and it never brings in drivers from outside your community. Your church decides who can drive, and screens drivers and handles insurance under its own policies. Plans stay drafts until a coordinator sends them; automatic sending is off unless you turn it on.
What isn’t decided yet.
RideSmart is new. These are still being worked out, and we’d rather say so than guess.
- A privacy policy and terms
- They’re being written and reviewed. Until they’re published, founding churches agree the details with us directly.
- Deleting an account
- Members can’t delete their own account from the app yet. Ask us and we’ll handle it.
- How long ride history is kept
- We haven’t set a retention period yet. It will be in the privacy policy.
- Certifications
- RideSmart has no security or privacy certifications, and we won’t claim any we don’t have.
Have a question we haven’t answered?
Ask us before your church decides. Founding churches should know exactly where the product’s boundaries are.
Ready to start? Become a founding church